Effective Date: July 15, 2025
These Client Portal Terms of Service (these “Terms”) govern access to and use of the Doximity Client Portal (the “Portal”), including all data, insights, metrics, reports, tools, and other content or materials made available through the Portal (collectively, the “Portal Content” and, together with the Portal, the “Service”).
The Service is provided by Doximity, Inc. (“Doximity,” “we,” “us,” or “our”) and is intended solely for use by Doximity’s current and prospective customers that have engaged, or are actively evaluating whether to engage, Doximity to conduct sponsored programs directed to healthcare professionals and, where applicable, by their authorized agencies (each, a “Customer”). “Authorized Users” are individuals designated by a Customer and expressly invited by Doximity (e.g., via emailed link) to access the Service on the applicable Customer’s behalf. Unless the context requires otherwise, “you” and “your” refer to both the Customer and its Authorized Users, and all obligations under these Terms apply to both.
Each agency accessing the Service represents and warrants that it is authorized to act on behalf of the applicable end customer in connection with the Service, all actions it takes in relation to the Service are within the scope of such authority, and by accepting these Terms, it is doing so on behalf of itself and the end customer.
If Customer and Doximity are parties to a separate written agreement that governs Doximity's provision of advertising or sponsored content services (typically referred to as a “Platform Agreement”), the Platform Agreement will govern such services specified in the applicable Statement of Work, but will not apply to the Portal or to the Service more broadly.
Authorized Access and Permitted Use. Access to the Portal is limited to individual representatives of the applicable Customer who have been designated by that Customer and Doximity as authorized to access the Portal, and who receive a direct invitation from Doximity (each, an “Authorized User”). Doximity will provide each Authorized User with a unique access link or protocol. Sharing or forwarding access links is strictly prohibited. Access is granted on an individual, non-transferable basis, and any unauthorized access or use constitutes a material breach of these Terms. Customers may access and use the Service solely through their Authorized Users and exclusively for the internal purpose of evaluating the performance of Doximity programs that have purchased or are actively considering. Any other use, including for analysis, development, or support of programs delivered on third-party platforms or for the benefit of any third party, is strictly prohibited.
Prohibited Conduct. Customer and its Authorized Users will not (and will not permit others to):
Portal Monitoring and Suspension. Customer is responsible for any and all access or use of the Service by its employees, independent contractors, and representatives. We are not responsible to any Customer for any harm caused by individuals who were not authorized to access the Service but whose unauthorized access was caused by such Customer, including where an unauthorized individual was able to access the Service because the Customer did not ask us to terminate their access on a timely basis or failed to deactivate their Customer-affiliated email address. We reserve the right to monitor your use of the Service and to suspend or terminate your access without notice if we determine that you have violated these Terms, or if we determine that that continued access to the Service, in whole or in part, poses any risk of harm to Doximity or any third party. In no event will Doximity be liable for any such suspension or termination. Customers must notify Doximity immediately upon learning of any unauthorized access or misuse of the Portal or Portal Content and cooperate in any mitigation efforts.
Portal Content. The Portal Content is Doximity confidential information and, except as otherwise specified herein, may be used by or on behalf of that Customer by its Authorized Users for the sole purpose of evaluating a current or potential Doximity program for that Customer. Portal Content may not be used to derive, infer, or create datasets, models, targeting strategies, benchmarks, or other materials unrelated to the Doximity program under evaluation. No Portal Content may be used to supplement or enrich any databases, tools, systems, or datasets, nor may it be used to inform, develop, or refine any third-party marketing, targeting, or analytics strategies, whether directly or indirectly. Any form of copying, replication, or derivation of insights from Portal Content for use in third-party platforms or datasets is strictly prohibited. Portal Content may not be shared with any individual or entity except as expressly approved by Doximity in writing.
Engagement Data Use and Restrictions. Any information about an identifiable individual’s engagement with a Doximity program made available through the Portal (“Engagement Data”) may be used only by the Customer that sponsored the program (or its agency that contracted the program), and solely for the purpose of evaluating program performance, in compliance with applicable law (the “Permitted Use”). Engagement Data and other Portal Content may not be used to create or supplement a database of individuals’ usage patterns, preferences, or other behavioral profiles for any purpose, including to retarget such individuals for marketing purposes, or in connection with the development, promotion or sale of information products or services. Engagement Data may not be shared with any third party without obtaining Doximity’s prior written consent which may be withheld or rescinded in its sole discretion, and if granted, will be subject to the third party’s execution of Doximity’s Data Use Agreement limiting its use of the Engagement Data to assisting the Customer with the Permitted Use. In no event will any party authorized to access Engagement Data use such Data for its own business purposes or for the benefit of any person or entity other than the applicable Customer as described above.
Engagement Data recipients shall comply with all applicable data privacy laws including the California Privacy Rights Act (“CPRA”) (collectively, “Data Privacy Laws), provide information to Doximity as legally required or reasonably requested to demonstrate compliance. Additionally, each recipient shall support to Doximity in responding to data subject requests under the Data Privacy Laws, and return or destroy the Engagement Data at the end of the term of the applicable Platform Agreement . Engagement Data shall not be “sold” or “shared” (as defined by the CPRA). Notwithstanding anything to the contrary in these Terms or any Platform Agreement, Doximity reserves the right to withhold Engagement Data if it determines such disclosure is prohibited under applicable Data Privacy Laws.
Customer shall implement and maintain reasonable and appropriate administrative, physical, and technical measures to safeguard Engagement Data, no less protective than those required by applicable law. In the event of any unauthorized access, use, or disclosure (“Unauthorized Use”), Customer must promptly notify Doximity at privacy@doximity.com, including a description of the incident, affected data, and corrective action taken, immediately contain and remediate any Unauthorized Use, and cooperate with Doximity to prevent any future Unauthorized Use.
Customer Information. If you submit information to the Portal on behalf of a Customer, such as a list of healthcare providers the Customer wishes to reach with its advertising content through a program conducted by Doximity (“Customer Information”), you represent and warrant that you have the right to share and license the Customer Information for the purposes set forth herein, and you will use any reports and other information generated by the Portal in response to such submission for the sole benefit of such Customer.
Availability. We make reasonable efforts to keep the Service fully available to authorized users at all times, however we may encounter technical difficulties or engage in maintenance or updates that may cause temporary interruptions. The Portal may be impacted by events beyond our reasonable control, including denial-of-service attacks, a failure by a third party provider, acts of God, and government action. We will not be liable by reason of any failure or delay in our provision of the Service due to any of the aforementioned reasons. We reserve the right, at any time, to modify, suspend or discontinue access to the Service or any components thereof, without liability to you.
Privacy. The Portal Privacy Policy explains how personal information is collected, used and shared in connection with your use of the Portal. By accessing and using the Portal, you consent to the handling of your personal information as described in the Portal Privacy Policy.
Customer (on behalf of itself and any third party entity it is authorized to represent hereunder) to indemnify and hold harmless Doximity, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, demands, liabilities, damages, judgments, fines, awards, losses, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or relating to (a) any breach of these Terms by Customer, its Authorized Users, or any of its or their personnel or representatives, including without limitation unauthorized access to, use of, or disclosure of Portal Content, or (b) any Customer Information provided to Doximity, including any claim that such Customer Information infringes, misappropriates, or otherwise violates the rights of a third party or applicable law.
These Terms will remain in full force and effect during the period that Customer has access to the Portal. Doximity may revoke access to the Portal or any portion of the Service at any time for any reason without liability. All sections of these Terms that by their nature should survive termination shall survive termination including without limitation Engagement Data, Ownership and Licenses, Disclaimers and Limitation of Liability, Indemnity, Choice of Law; Dispute Resolution, and Additional Terms
These Terms and the Service, as well as all related disputes, are governed by the laws of the State of California, without giving effect to its conflict of law provisions, regardless of from where you access the Service. You agree that the exclusive place of jurisdiction for all disputes and claims relating to the Service and/or these Terms is San Francisco County, California, or the United States District Court for the Northern District of California.
You acknowledge that the limitations and restrictions in these Terms are necessary and reasonable to protect Doximity, and agree that monetary damages may not be a sufficient remedy if you breach these Terms. In recognition of that, if Doximity brings any action or motion for injunctive relief due to your breach of these Terms, you agree not to assert that monetary damages would be sufficient remedy for that breach. You agree that Doximity is entitled to seek temporary or permanent injunctive relief against any threatened violation of such limitations or restrictions, or the continuation of any such violation, in any court of competent jurisdiction, without the necessity of proving actual damages.