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Doximity Client Portal Terms of Service

Effective Date: July 15, 2025


These Client Portal Terms of Service (these “Terms”) govern access to and use of the Doximity Client Portal (the “Portal”), including all data, insights, metrics, reports, tools, and other content or materials made available through the Portal (collectively, the “Portal Content” and, together with the Portal, the “Service”).

The Service is provided by Doximity, Inc. (“Doximity,” “we,” “us,” or “our”) and is intended solely for use by Doximity’s current and prospective customers that have engaged, or are actively evaluating whether to engage, Doximity to conduct sponsored programs directed to healthcare professionals and, where applicable, by their authorized agencies (each, a “Customer”). “Authorized Users” are individuals designated by a Customer and expressly invited by Doximity (e.g., via emailed link) to access the Service on the applicable Customer’s behalf. Unless the context requires otherwise, “you” and “your” refer to both the Customer and its Authorized Users, and all obligations under these Terms apply to both.

Each agency accessing the Service represents and warrants that it is authorized to act on behalf of the applicable end customer in connection with the Service, all actions it takes in relation to the Service are within the scope of such authority, and by accepting these Terms, it is doing so on behalf of itself and the end customer.

If Customer and Doximity are parties to a separate written agreement that governs Doximity's provision of advertising or sponsored content services (typically referred to as a “Platform Agreement”), the Platform Agreement will govern such services specified in the applicable Statement of Work, but will not apply to the Portal or to the Service more broadly.

1. USE OF THE SERVICE

  1. Authorized Access and Permitted Use. Access to the Portal is limited to individual representatives of the applicable Customer who have been designated by that Customer and Doximity as authorized to access the Portal, and who receive a direct invitation from Doximity (each, an “Authorized User”). Doximity will provide each Authorized User with a unique access link or protocol. Sharing or forwarding access links is strictly prohibited. Access is granted on an individual, non-transferable basis, and any unauthorized access or use constitutes a material breach of these Terms. Customers may access and use the Service solely through their Authorized Users and exclusively for the internal purpose of evaluating the performance of Doximity programs that have purchased or are actively considering. Any other use, including for analysis, development, or support of programs delivered on third-party platforms or for the benefit of any third party, is strictly prohibited.

  2. Prohibited Conduct. Customer and its Authorized Users will not (and will not permit others to):

    • Access or use the Portal in violation of these Terms or for any purpose that is not expressly authorized by Doximity;
    • Copy, download, photograph, screenshot, screen record, or otherwise capture any portion of the Portal, including user interfaces, displays, or Portal Content, except as expressly permitted in writing by Doximity;
    • Use, reference, or incorporate any Portal Content in any external materials, reports, presentations, analyses, or public statements without Doximity’s prior written consent;
    • Disclose, share, publish, transmit, or make available any Portal Content (including data, metrics, or insights) to or for the benefit of any third party not expressly authorized in writing by Doximity;
    • Attempt to obtain unauthorized access to the Portal, Portal Content, or any related systems, including by misrepresenting your identity, affiliation, or authority to act on behalf of a Customer;
    • Share Portal access credentials, links, or protocols with any individual or entity not expressly authorized in writing by Doximity, including independent contractors or other third parties not designated as Authorized Users;
    • Reproduce, redistribute, “frame,” “mirror,” or otherwise redistribute any portion of the Portal or Portal Content, directly or indirectly;
    • Use the Service as part of any service bureau, or to rent, lease, sublicense, resell, or otherwise commercialize access to the Service;
    • Reverse engineer, decompile, disassemble, decipher or attempt to derive the source code, object code, or underlying structure, ideas, or algorithms of any part of the Service or underlying structure of any portion of the Portal;
    • Use the Service to develop, improve, or benchmark any product or service that competes with Doximity’s offerings;
    • Use any Portal Content to train, validate, or develop any algorithm, model, AI system, or database, whether for internal or commercial purposes;
    • Use any automated or manual means (including software, scripts, bots, or crawlers) to access, collect, or copy data from the Portal;
    • Upload, transmit, or distribute any information through the Service that infringes or violates the rights of any third party, including intellectual property, privacy, or publicity rights, or violates any applicable law, regulation, or rule;
    • Introduce or transmit viruses, malware, spyware, or other harmful code to the Portal or Doximity’s systems; or
    • Use the Portal in a manner that could damage, disable, disrupt, or impair any part of the Service or interfere with any other user’s access or use.
  3. Portal Monitoring and Suspension. Customer is responsible for any and all access or use of the Service by its employees, independent contractors, and representatives. We are not responsible to any Customer for any harm caused by individuals who were not authorized to access the Service but whose unauthorized access was caused by such Customer, including where an unauthorized individual was able to access the Service because the Customer did not ask us to terminate their access on a timely basis or failed to deactivate their Customer-affiliated email address. We reserve the right to monitor your use of the Service and to suspend or terminate your access without notice if we determine that you have violated these Terms, or if we determine that that continued access to the Service, in whole or in part, poses any risk of harm to Doximity or any third party. In no event will Doximity be liable for any such suspension or termination. Customers must notify Doximity immediately upon learning of any unauthorized access or misuse of the Portal or Portal Content and cooperate in any mitigation efforts.

  4. Portal Content. The Portal Content is Doximity confidential information and, except as otherwise specified herein, may be used by or on behalf of that Customer by its Authorized Users for the sole purpose of evaluating a current or potential Doximity program for that Customer. Portal Content may not be used to derive, infer, or create datasets, models, targeting strategies, benchmarks, or other materials unrelated to the Doximity program under evaluation. No Portal Content may be used to supplement or enrich any databases, tools, systems, or datasets, nor may it be used to inform, develop, or refine any third-party marketing, targeting, or analytics strategies, whether directly or indirectly. Any form of copying, replication, or derivation of insights from Portal Content for use in third-party platforms or datasets is strictly prohibited. Portal Content may not be shared with any individual or entity except as expressly approved by Doximity in writing.

  5. Engagement Data Use and Restrictions. Any information about an identifiable individual’s engagement with a Doximity program made available through the Portal (“Engagement Data”) may be used only by the Customer that sponsored the program (or its agency that contracted the program), and solely for the purpose of evaluating program performance, in compliance with applicable law (the “Permitted Use”). Engagement Data and other Portal Content may not be used to create or supplement a database of individuals’ usage patterns, preferences, or other behavioral profiles for any purpose, including to retarget such individuals for marketing purposes, or in connection with the development, promotion or sale of information products or services. Engagement Data may not be shared with any third party without obtaining Doximity’s prior written consent which may be withheld or rescinded in its sole discretion, and if granted, will be subject to the third party’s execution of Doximity’s Data Use Agreement limiting its use of the Engagement Data to assisting the Customer with the Permitted Use. In no event will any party authorized to access Engagement Data use such Data for its own business purposes or for the benefit of any person or entity other than the applicable Customer as described above.

    Engagement Data recipients shall comply with all applicable data privacy laws including the California Privacy Rights Act (“CPRA”) (collectively, “Data Privacy Laws), provide information to Doximity as legally required or reasonably requested to demonstrate compliance. Additionally, each recipient shall support to Doximity in responding to data subject requests under the Data Privacy Laws, and return or destroy the Engagement Data at the end of the term of the applicable Platform Agreement . Engagement Data shall not be “sold” or “shared” (as defined by the CPRA). Notwithstanding anything to the contrary in these Terms or any Platform Agreement, Doximity reserves the right to withhold Engagement Data if it determines such disclosure is prohibited under applicable Data Privacy Laws.

    Customer shall implement and maintain reasonable and appropriate administrative, physical, and technical measures to safeguard Engagement Data, no less protective than those required by applicable law. In the event of any unauthorized access, use, or disclosure (“Unauthorized Use”), Customer must promptly notify Doximity at privacy@doximity.com, including a description of the incident, affected data, and corrective action taken, immediately contain and remediate any Unauthorized Use, and cooperate with Doximity to prevent any future Unauthorized Use.

  6. Customer Information. If you submit information to the Portal on behalf of a Customer, such as a list of healthcare providers the Customer wishes to reach with its advertising content through a program conducted by Doximity (“Customer Information”), you represent and warrant that you have the right to share and license the Customer Information for the purposes set forth herein, and you will use any reports and other information generated by the Portal in response to such submission for the sole benefit of such Customer.

  7. Availability. We make reasonable efforts to keep the Service fully available to authorized users at all times, however we may encounter technical difficulties or engage in maintenance or updates that may cause temporary interruptions. The Portal may be impacted by events beyond our reasonable control, including denial-of-service attacks, a failure by a third party provider, acts of God, and government action. We will not be liable by reason of any failure or delay in our provision of the Service due to any of the aforementioned reasons. We reserve the right, at any time, to modify, suspend or discontinue access to the Service or any components thereof, without liability to you.

  8. Privacy. The Portal Privacy Policy explains how personal information is collected, used and shared in connection with your use of the Portal. By accessing and using the Portal, you consent to the handling of your personal information as described in the Portal Privacy Policy.

2. OWNERSHIP AND LICENSES

  1. Proprietary Rights. You acknowledge that Doximity and its licensors own and shall retain all right, title, and interest in and to the Service (including the Portal Content) and any underlying or other technology, ideas, algorithms, models, processes, techniques, user interfaces, database design, architecture, and “know-how,” embodied in the Service. We reserve all rights in the Portal Content and the Service not expressly granted in these Terms including without limitation title, ownership, intellectual property rights in the Portal Content and the Service and our consent to your use of the Portal Content and the Service does not impair those rights in any way. The name Doximity, the Doximity logo and other Doximity logos and product and service names are the exclusive trademarks of, and are owned by, Doximity, and you may not use or display such trademarks in any manner without Doximity’s prior written permission. Any third party trademarks and logos displayed on the Portal are the property of their respective owners. Your use of the Portal grants you no right to reproduce, license or otherwise use any such trademarks, logos or other proprietary marks.
  2. License to Customer. Subject to these Terms, Doximity grants authorized Customer and its Authorized Users a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Service solely for the internal evaluation of current and prospective sponsored programs on Doximity, and for the internal management of any such programs already contracted. All access to and use of the Service is subject to the restrictions and obligations set forth in these Terms.
  3. License to Doximity. As between you and Doximity, all Customer Information that a Customer submits to the Portal remains the Customer’s property. Customer grants Doximity a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use and display Customer Information and Client’s logos, trademark, and name in connection with Doximity’s provision of the Service and Customer’s sponsored programs on Doximity. By submitting ideas, suggestions, or other feedback to Doximity, you agree that we can use, share and commercialize such feedback for any purpose without restriction and without any obligation to make any compensation to you.

3. DISCLAIMERS AND LIMITATION OF LIABILITY

  1. Warranty Disclaimer. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, OR STATUTORY. WITHOUT LIMITING THE FOREGOING, DOXIMITY MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICE, INCLUDING ANY PORTAL CONTENT, WILL BE ACCURATE, COMPLETE, ERROR-FREE, OR SUFFICIENT FOR YOUR PURPOSES, OR THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR SECURE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOXIMITY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
  2. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DOXIMITY, ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, OR SHAREHOLDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, BUSINESS OPPORTUNITIES, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF, BASED ON, OR RESULTING FROM THESE TERMS OR YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE PORTAL OR ANY PORTAL CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DOXIMITY AND ITS AFFILIATES ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, OMISSIONS, OR INACCURACIES IN THE PORTAL CONTENT, (II) UNAUTHORIZED ACCESS TO OR USE OF THE PORTAL OR ANY SYSTEMS OR DATA THEREIN, (III) INTERRUPTION OR UNAVAILABILITY OF PORTAL ACCESS, OR (IV) ANY DECISIONS OR ACTIONS TAKEN BASED ON INFORMATION OBTAINED THROUGH THE PORTAL. IN NO EVENT SHALL DOXIMITY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE CLIENT PORTAL EXCEED ONE HUNDRED U.S. DOLLARS (US $100), REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY. THE FOREGOING LIMITATIONS SHALL APPLY TO ALL CLAIMS OF LIABILITY, WHETHER BASED ON BREACH OF CONTRACT, BREACH of WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF DOXIMITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE ALLOCATION OF RISK REFLECTED IN THESE TERMS IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND DOXIMITY. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY TO THE EXTENT SUCH EXCLUSION OR LIMITATION IS PROHIBITED BY APPLICABLE LAW.

4. INDEMNITY.

Customer (on behalf of itself and any third party entity it is authorized to represent hereunder) to indemnify and hold harmless Doximity, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, demands, liabilities, damages, judgments, fines, awards, losses, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or relating to (a) any breach of these Terms by Customer, its Authorized Users, or any of its or their personnel or representatives, including without limitation unauthorized access to, use of, or disclosure of Portal Content, or (b) any Customer Information provided to Doximity, including any claim that such Customer Information infringes, misappropriates, or otherwise violates the rights of a third party or applicable law.

5. TERM.

These Terms will remain in full force and effect during the period that Customer has access to the Portal. Doximity may revoke access to the Portal or any portion of the Service at any time for any reason without liability. All sections of these Terms that by their nature should survive termination shall survive termination including without limitation Engagement Data, Ownership and Licenses, Disclaimers and Limitation of Liability, Indemnity, Choice of Law; Dispute Resolution, and Additional Terms

6. CHOICE OF LAW; DISPUTE RESOLUTION.

These Terms and the Service, as well as all related disputes, are governed by the laws of the State of California, without giving effect to its conflict of law provisions, regardless of from where you access the Service. You agree that the exclusive place of jurisdiction for all disputes and claims relating to the Service and/or these Terms is San Francisco County, California, or the United States District Court for the Northern District of California.

7. INJUNCTIVE RELIEF.

You acknowledge that the limitations and restrictions in these Terms are necessary and reasonable to protect Doximity, and agree that monetary damages may not be a sufficient remedy if you breach these Terms. In recognition of that, if Doximity brings any action or motion for injunctive relief due to your breach of these Terms, you agree not to assert that monetary damages would be sufficient remedy for that breach. You agree that Doximity is entitled to seek temporary or permanent injunctive relief against any threatened violation of such limitations or restrictions, or the continuation of any such violation, in any court of competent jurisdiction, without the necessity of proving actual damages.

8. ADDITIONAL TERMS

  1. Severability. If any provision of these Terms is found by a court of competent jurisdiction to be illegal, void, or unenforceable, the unenforceable provision will be modified so as to render these Terms enforceable and effective to the maximum extent possible in order to effect the intention of the provision; and if a court finds the modified provision invalid, illegal, void or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms will not be affected in any way.
  2. No Waiver. Failure by either party to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
  3. Relationship of the Parties. Nothing in these Terms creates any joint venture, partnership, agency, or employment relationship between the parties. Neither party has authority to bind the other or incur obligations on the other’s behalf without prior written consent..
  4. Notice. Our notice to you via email, regular mail or notices, posts, or links within the Service shall constitute acceptable notice to you under these Terms. You must provide any notice to us in writing and send via overnight courier.
  5. Assignment. You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without our prior written consent. We have the right, in our sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third parties to fulfill its duties and obligations under these Terms and in connection with the Service.
  6. Changes to these Terms. We reserve the right to modify these Terms and any policies applicable to your use of the Service at any time in our sole discretion. When we make a change, we will post the updated Terms to the Portal with a new “Effective Date.” We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you, such as by email or another manner through the Service. Changes take effect upon posting unless otherwise stated. By continuing to access or use the Portal after changes are posted, you agree to the updated Terms. If you do not agree, your sole remedy is to stop using the Portal. Unless otherwise expressly stated by Doximity, your use of the Portal is governed by the Terms in effect at the time of use.
  7. Entire Agreement. These Terms and any applicable Platform Agreement constitute the entire, complete and exclusive agreement between the parties relating to your use of the Service and supersede all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of these Terms. If there is a conflict between a provision of these Terms and a Platform Agreement, the Platform Agreement will control only with respect to those Doximity services expressly governed by the Platform Agreement and only for the duration of that agreement’s term.
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