Effective Date: September 21, 2023
This privacy policy describes how Doximity, Inc. (“Doximity,” “we,” “us,” or “our”) collects, uses, shares, and otherwise processes personal information about individuals in connection solely with their use of the Doximity Client Portal (the “Portal”) and all data and other information made available through the Portal (collectively, the “Doximity Data” and together with the Portal, the “Service”). This privacy policy excludes all other data collection outside the scope of the Service. By using the Service, you acknowledge that you have read this privacy policy and consent to the handling of your personal information as described in this policy, which we may update from time to time as described in the “Changes to this Policy” section, below. The terms “you” or “your” as used in this privacy policy, refers to the individual whose personal information is being processed or the individual that is sharing another individual’s personal information with us, as applicable.
Doximity is a United States company. The Service is not intended for users outside of the United States. By using the Service, you consent to your personal information being stored and otherwise processed in the United States as described in this policy.
We collect personal information that you provide us directly when you use the Service as follows:
When you register for an Doximity Client Portal account, we require that you provide certain personal information including your name and email address.
We may collect and retain the information that you share in connection with signing up for a Doximity Client Portal account.
In addition to your personal information that you provide to us directly, we collect a variety of personal information automatically when you use the Services through the use of cookies and similar technologies (e.g., web beacons and device identifiers), which we refer to as “Log Data” as further described in the "Cookies and Similar Technologies" section below. Log Data includes activity information such as the date and time that you access our site, and whether you view, click or otherwise interact with content, including your engagement and a record of your browsing session with the Service. We collect device information including your IP address (which is a unique numerical address that identifies your device when you access the Internet), your browser and device type and model, operating system, your ISP and mobile carrier, other unique identifiers associated with your computer or mobile device, and the URL of the site from which you access our site.
The use of these technologies helps us serve you better by understanding what you’re interested in, tracking trends, measuring the effectiveness of our content, and saving your preferences. For information about how you can manage your cookie preferences, refer to the “Choices Regarding Personal Information” section, below.
We do not collect precise location information unless you elect to enable location services on your device, but we do receive information about your general location at a city or zip code level through your computer’s IP address and your mobile device.
Except as otherwise provided herein, we may use the personal information we collect about you in connection with your use of the Service for the following business and commercial purposes:
Provision of the Service
We use your information to provide, operate, support, promote, and improve the Services. We may also use your information to create and maintain your future Doximity Client Portal account and to respond to your inquiries and requests.
Communications
We use your information to communicate with you about the Service and other Doximity products and services. These communications may be sent through a variety of channels, including email.
Submissions
We collect and may retain content and information that you share with us including, but not limited to, communications with Doximity user support, including emails and phone calls.
Other Uses of Your Information
We also use your information to detect, investigate, and prevent fraudulent, harmful, unauthorized, unethical or illegal activities to protect the rights, safety and property of Doximity, our users and others, in connection with legal proceedings, including arbitration, and to comply with our legal obligations.
In connection with the activities described above, we may share your personal information with third parties as follows:
Service Providers
We may share your information with third parties that help us provide the Service and operate our business, including in the areas of website and database hosting and maintenance, telecommunications, information security, fraud detection and prevention, email management, data analytics, and user support.
Business Transferees
We may share your personal information in connection with a business transaction (or potential transaction) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Doximity or our corporate affiliates (including, in connection with a bankruptcy or similar proceedings).
Affiliated Companies
We may share personal information with our corporate affiliates for use consistent with this privacy policy.
Authorities
We may access, preserve, and share your information with third parties, as required or permitted by applicable law, if we believe it is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us, which may involve disclosure to law enforcement, courts, or governmental authorities.
Other Third Parties
We may access, preserve, and share your information if we determine it is reasonably necessary or appropriate to investigate, prevent or take action regarding suspected fraudulent, harmful, unethical or illegal activities, or to protect and defend the legal rights, safety, and property of Doximity, our employees, agents and contractors (including to enforce our agreements) or in connection with any safety or security concerns, including the personal safety of our users and the public.
With Your Consent
We also may share your personal information with a third party in a manner not addressed by this policy with your consent.
We and our service providers and partners, as described above, use various tools to collect data when you visit our sites and apps, including cookies, pixel tags, and other similar technologies. These technologies enable us to track usage of the Services and to enhance the user experience by providing a more relevant and personalized online experience. A cookie is a small data file that is sent to a user’s browser when visiting a website. It is stored, accessed and maintained on the computer's hard drive or on a tablet or mobile device. A cookie contains a unique number that allows a website to recognize a particular user’s device each time that user visits the website so they don’t need to log in each time they visit and their preferences can be stored. Cookies enable us to measure the use and effectiveness of our content, track user trends, monitor and stabilize our websites, and improve the quality of the Services and content personalization (including ads) both on the Doximity Client Portal and third party sites.
Most browsers can be set to reject all cookies, including third party cookies, however, if you choose to reject our cookies, your ability to access and use the Services will be limited.
We employ technical, administrative and physical safeguards designed to protect your personal information. However, no security measure can guarantee security and that data will not be accessed, disclosed, altered, or destroyed. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a complex password that nobody else knows or can easily guess, and keeping your log-in credentials private. We are not responsible for any lost, stolen, or compromised passwords or for any unauthorized account activity.
We will retain your personal information for at least the period reasonably necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. If we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or aggregate or anonymize your personal information.
Opting Out of Marketing Emails
You may opt-out of receiving marketing emails from Doximity at any time by opting out via the link the email footer, adjusting your account settings or sending an opt-out request to support@doximity.com. Please be aware that you cannot opt-out of receiving service messages from us including security and legal notices.
We reserve the right to modify this privacy policy at any time and in our sole discretion. When we make a change, we will update the “Effective Date” and post the updated policy on or through the Service. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as by email (if you have an account where we have your contact information) or another manner through the Service. Any modifications to this privacy policy will be effective upon posting or as otherwise indicated at the time of posting. In all cases, by continuing to use the Service after posting of the updated policy, you are consenting to the changes. If you object to any changes, you may ask us to delete your email address by contacting support@doximity.com.
California and Colorado law provides its residents with additional rights regarding their personal information. To learn more about California and Colorado privacy rights, please visit our California and Colorado Privacy Notice.
If you have any questions about this policy or Doximity’s privacy practices, you may reach us at any time by emailing support@doximity.com. or by contacting us at:
Doximity ATTN:
Privacy Policy 500 3rd St.
Suite 510 San Francisco, CA 94107